FAQs

At Flex Motion Wear, we strive to make your shopping experience as seamless as possible.

To help you find quick answers to your questions, we've compiled a list of frequently asked questions about our products, ordering process, shipping options, returns, and more. Whether you're curious about customization options, want to know more about our shipping times, or need assistance with a return, our FAQs provide clear, concise information to guide you. Explore below to get all the details you need to make your shopping journey smooth and enjoyable

2. What payment methods do you accept?

We accept major credit cards, PayPal, and bank transfers. Full payment is required before shipping.

Can I customize my order?

Yes, Flex Motion Wear offers customization options for many of our products. You can choose from a range of colors, sizes, and designs. Contact us for specific customization requests.

4. How long does it take to process an order?

Order processing begins after we receive a 50% deposit. Single-piece orders typically take approximately 15 days, while bulk orders may require more time. Please contact us for more details on bulk orders.

5. What are the shipping options?

We offer both standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. International shipping is also available.

6. How are shipping costs calculated?

Shipping costs are calculated by the shipping company and will be communicated to you after you contact us. You will be responsible for paying the shipping cost directly.

8. What is your return policy?

You can return items within 30 days of receipt, provided they are in their original condition and packaging. Customized or bulk orders are non-returnable. Contact our customer service team to initiate a return.

11. How can I contact customer service?

You can reach our customer service team by phone at +92-340 3886683 or by email at [email protected]. We’re here to help with any questions or concerns.

12. Are your products available in all sizes and colors?

Yes, most of our products are available in a wide range of sizes and colors. If you have specific requirements, please contact us to discuss customization options.

13. Do you offer discounts on bulk orders?

Yes, we offer special pricing for bulk orders. Please contact us directly to discuss your needs and get a quote.

14. What materials are your products made of?

Our products are made from high-quality, durable fabrics designed for performance and comfort. Specific material details can be found on each product’s page.

15. Can I change or cancel my order after placing it?

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once production or shipping has begun, changes or cancellations may not be possible.

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